Cancellation

Cancellation & Refund Policy

GoldVault plans are intended to be clear: free trial, monthly subscription, cancel anytime, and access through the paid period when cancelled.

Last updated: August 4, 2026

Terms Privacy Trust & Security Cancellation

Cancellation

  • • Store owners can request cancellation from the subscription page or by contacting support.
  • • When a paid subscription is cancelled, access remains active until the end of the current paid period.
  • • After the period ends, the account may become limited or inactive depending on its plan and status.

Refunds

  • • Monthly subscription payments are generally not refundable after the period begins, unless there is a billing error or a reviewed exception.
  • • Refunds are reviewed case by case and may depend on the payment provider and applicable law.

Trials and waivers

  • • Free trials do not require refunds because no subscription fee is charged.
  • • If an admin waiver is active for a store, access follows that waiver until admin disables it.